Update on NZ 189 visa queries

New Zealand permanent visa (189)
Date last modified: 18 March 2019

07 August 2017

Oz Kiwi can confirm the following information in relation to applying for the 189 (NZ) stream visa.

Specialist processing team

A specialist team has been set up in Adelaide to process the 189 (NZ) stream visa.

This is something that Oz Kiwi specifically asked for, and the Department of Home Affairs (DHA) obliged, so we thank them for their co-operation with this. We also thank the New Zealand Government for their assistance in liaising with DHA over the processing of the 189 visa.

The specialist team has been trained on the 189 (NZ) stream visa and are qualified to provided answers specific to this visa, their knowledge should be utilised. Use the Troubleshooting tool within the 189 visa online application to submit your queries to DHA.

Before applying

Also read the pathway to citizenship and NZ 189 Visa information on the Department of Home Affairs website, in particular, the OverviewAbout this visa and Eligibility tabs.

Answers to your queries

We have received the following answers to queries about the 189 (NZ) stream visa application process, other responses will be confirmed in due course:

  • You must provide ATO Notices of Assessment for the four most recently completed income years immediately prior to application but we would recommend providing the last five years.
  • Business income cannot be used to meet the income threshold.
  • even though the online form captures your education, employment and travel history all applicants aged over 16 must also complete and sign Character Assessment Form 80 A Curriculum Vitae is also recommended.
  • you must provide a NZ criminal history check with your application, regardless of how long you’ve lived in Australia. New Zealand criminal conviction history checks are now only valid for six months.
  • You’ll need a New Zealand Ministry of Justice Consent to Disclosure of Information form. The MoJ request ID number is shown on your NZ police check.
  • there is no need to provide evidence of custody of children if you are married to, or in a de facto relationship with the other parent of that child. This was a technical glitch.
  • you must set up an ImmiAccount in order to apply for the visa.
  • Special Category Visa-holders do not need a Bridging Visa, but family members may.
  • Read the After you apply information on DHA’s website to find out about travel restrictions and Bridging Visas.

You must provide evidence that you meet the five year residency requirement:

  • include a certified copy your passport (old/current) with the entry date stamp; OR
  • obtain your travel records, there’s no cost.

Income exemptions

Some points of clarification when claiming an income exemption, especially maternity leave.

Supporting documents

Scan or photograph all your supporting documents in colour, one document per file. The scans and photos must be clear. If a document is more than one page, save it all as one file. Give files a descriptive name, for example, John Smith birth certificate.

You can never provide too much information, but failure to provide ALL the required information and supporting documents when submitting your application can cause a processing delay of many weeks. Ensure you include:

  • a certified copy of your passport photo page. Your passport must be valid for at least 12 months.
  • NZ police check, regardless of how long you’ve lived in Australia (only valid for six months)
  • Form 80 and a copy of your Curriculum Vitae
  • ATO Notices of Assessment for the last five consecutive years or proof of your eligibility for an income exemption
  • Scan each document as a separate file with a descriptive file name, eg John Smith birth certificate
  • NZ police check (valid for six months)
  • health check (valid for 12 months). You may choose book your health check a few months after submitting your application.

Troubleshooting tool

The Department of Home Affairs (DHA) will be adding a troubleshooting tool to the visa online application. In the meantime, if you have query about your application you can email the 189 (NZ) stream processing team.

Processing time

The Department of Home Affairs aim to process 90 per cent of New Zealand 189 visa applications within 20 to 25 months.

Failure to provide all the required supporting documents when submitting your application can cause a delay of many weeks.

Protected Special Category Visa-holders

Protected Special Category Visa-holders can apply directly for citizenship subject to meeting the residency and character requirements.

Find out more

Applying for the new permanent visa

189 (New Zealand) stream visa information


RRV or the new visa option?

More information about the additional pathway to permanent residence is available on the Department of Home Affairs website.

Have a question?

Phone the Department of Home Affairs on 13 18 81 or contact them via social media. Do not disclose personal information on public forums.

Comments are closed.